Terms and Conditions

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern UKWardrobes relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The term ‘you’ refers to the user or viewer of our website. The term ‘[business name]’ or ‘us’ or ‘we’ refers to the owner of the website.

THE USE OF THIS WEBSITE IS SUBJECT TO THE FOLLOWING TERMS OF USE:

The content of the pages of this website is for your general information and use only. It is subject to change without notice. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: (Browser version, IP Address). Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

IMAGES

Product images are for illustrative purposes only and may vary from the actual product due to continuous product enhancement and design improvements. Due to differences in monitors, colours of products may also appear different to those shown on the site. The images on ukwardrobes.com are the property of the company and can only be used with the permission of the owner.

TERMS OF SALE

By placing an order and/or making a payment, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. All delivery charges are displayed before you order. In order to contract with UKWardrobes you must have a valid credit or debit card issued by a bank acceptable to us. UKWardrobes retains the right to refuse any request made by you. If your order is accepted, we will inform you by email, phone call, text message or any of the social media communication methods and we will confirm the identity of the party which you have contracted with. When placing an order or making a payment, you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

CONFIRMATION OF SALE

When you place an order, you will receive an acknowledgement e-mail confirming, phone call, text message or any of the social media communication methods receipt of your order.

PRICING AND AVAILABILITY

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Where applicable, prices are inclusive of VAT in UK & Ireland.

PAYMENT

Upon receiving your order, we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted. All card payments are handled and processed by our secure payment partner. We do not save any of your card data and have no visibility or access to your card details.

DELIVERY INFORMATION

At present, we deliver to England, delivery dates & days are calculated by postcode. Delivery costs will be charged in addition to products; such additional charges are clearly displayed where applicable and included in the Total Sale Cost of your goods. Unless greed otherwise, delivery times from order are 2.5 - 3 weeks & 4 weeks depending on what products are being purchased.

CANCELLATION & RETURNS

Since our products are ‘Made to Measure & Made to Order’ products can only be cancelled within 24 hours making the payment, as the product will have been manufactured to suit your specific sizes, and thus cannot be returned. The initial deposit of £150 can only be refunded before we visit. Once we visit you, then the £150 is not refundable. All refunds agreed and approved by us are subject to 2.5% card handling fees.

How to cancel your order…

Contact us by e-mail on info@ukwardrobes.com or by calling 07555 049524 within 24 hours of making the payment.

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